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Comparison Salesfloor vs. Freshworks Clientelling and CRM Vendor Comparison

Salesfloor and Freshworks are Clientelling and CRM vendors.

salesfloor.net
Salesfloor Enhances customer engagement through virtual shopping tech. They have no reported specialities.

freshworks.com
Freshworks AI-powered customer and IT service management solutions They have no reported specialities.

Salesfloor or Freshworks?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

salesfloor.net
Full Blurb

Salesfloor

"Enhances customer engagement through virtual shopping tech."
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Salesfloor helps marketers by connecting online shoppers to local store associates in real-time, offering personalized customer interactions that boost loyalty and conversion. Their platform combines clienteling, virtual shopping, and AI for a more immersive and varied customer experience, spanning live chat, video, and automated tasks.

Key Features & Benefits

High conversion success rate
Salesfloor claims that it delivers super high levels of conversion, extending in-store services to e-commerce customers.
Personalized customer experiences
Salesfloor claims its Clienteling Xperience™ increases customer loyalty through personalized outreach and increased sales opportunities.
Seamless virtual shopping integration
Salesfloor claims that Salesfloor Connect™ enables real-time virtual shopping with customer recommendations that lead to increased loyalty.
freshworks.com
Full Blurb

Freshworks

"AI-powered customer and IT service management solutions"
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Freshworks provides straightforward AI-driven tools to manage customer and IT services efficiently. These tools cut through typical service delivery complexities, freeing up marketers to focus on strategic initiatives rather than operational headaches. It’s about simplifying tasks, improving responsiveness, and maximizing resources with automation.

Key Features & Benefits

Effortless customer support
Freshworks claims that Freshdesk provides effortless service and support, delighting both customers and agents.
Intuitive, integrated IT management
Freshworks claims that Freshservice offers modern and intuitive IT service management for seamless operations.
AI-powered productivity boost
Freshworks claims that Freddy AI enhances productivity by offering always-on, conversational service solutions.
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