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Comparison Braze vs. Insider Customer Data Platform (CDP) Vendor Comparison

Braze and Insider are Customer Data Platform (CDP) vendors.

braze.com
Braze Enables personalized, cross-channel customer engagement strategies. They have no reported specialities.

useinsider.com
Insider Facilitating individualized customer experiences across channels. They have no reported specialities.

Braze or Insider?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

Braze

"Enables personalized, cross-channel customer engagement strategies."
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Braze helps marketers navigate today’s landscape by enabling personalized, cross-channel customer interactions. Their platform connects data from different sources, allowing for real-time orchestration and delivery. Marketers can create customized experiences that build stronger customer relationships, without relying on siloed campaigns that feel like sales pitches.

Insider

"Facilitating individualized customer experiences across channels."
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Insider simplifies cross-channel marketing with autonomous tools and AI. It streamlines customer engagement by orchestrating journeys, predicting behaviors, and enabling seamless personalization across web, email, SMS, and more. Marketers leverage Insider to maintain agility, adapt efforts in real-time, and drive customer interactions that convert.

Key Features & Benefits

Leader Across 10 Categories
Insider claims that G2 rated it as the #1 Leader across 10 categories for Winter’25.
Highly Rated by Gartner
Insider claims it received the highest scores in Gartner's Magic Quadrant for Personalization Engines.
Top Scores in Forrester
Insider claims to be a Leader in Forrester's Cross-Channel Campaign Management with perfect ratings.
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