"AI-driven cross-channel communication and engagement platform."
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Updated 3 Days Ago
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3 Advocates
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2 Verified Clients
Nutshell
Iterable helps marketers create seamless customer experiences by coordinating messaging across email, mobile, and web channels. With AI-driven analytics, they offer real-time insights to optimize campaigns. Their platform enables easy integration with existing systems, allowing marketers to quickly adapt to changes and focus on building loyal, engaged customer bases.
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Iterable's Website Claims...
A summary of the claims made on Iterable's website as noticed by our bot, Vinny.
customer-centric approach
Iterable claims that its platform is designed to build one-on-one relationships with each customer using real-time data for individualized messaging.
harmonized cross-channel experience
Iterable claims that its platform connects with customers across web, email, SMS, in-app, and more channels to deliver thoughtful, harmonized experiences.
dynamic automated journeys
Iterable claims that its platform enables creating automated journeys that dynamically respond and adapt to customers' signals in real-time.
Case Studies
Effective API integration drastically boosted user engagement.
30%
Increase in average open rates with AI-driven optimization.
45%
Email campaigns result in significant improvements in user engagement.
1.
Situation
Thirty Madison sought to improve engagement and personalization in its healthcare services, but faced operational inefficiencies and struggled to leverage data with its new marketing platform, Iterable.
2.
Task
They aimed to integrate Iterable’s API to streamline operations, improve automation, and implement a reactivation program targeting dormant users to boost engagement and revenue.
3.
Action
The integration of Iterable’s API enabled Thirty Madison to save 15 hours per week through efficient campaign management and automation. Additionally, they leveraged Iterable’s AI-driven capabilities to personalize reactivation efforts, sending timely messages to dormant users.
4.
Result
Thirty Madison saw a 2% improvement in Net Dollar Retention (NDR) in the first month, increasing to 9% after five months. Their reactivation rate also improved by 5%, contributing significantly to revenue growth through better user engagement.
Keywords
AI MARKETING
CUSTOMER ENGAGEMENT
REACTIVATION CAMPAIGN
PERSONALIZATION
ITERABLE API
NET DOLLAR RETENTION
Customer Data Platform (CDP) Q & A
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