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OpenText

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"AI-enhanced information management solves business challenges efficiently."

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Nutshell

OpenText provides comprehensive AI-driven solutions for managing and leveraging vast amounts of data securely, streamlining business operations. Its platform connects information with action, supporting decision-making with real-time analytics, workflow automation, and secure collaboration, aiming to improve productivity, security, and business insights in a changing marketplace.

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OpenText's Website Claims...
A summary of the claims made on OpenText's website as noticed by our bot, Vinny.
Using AI for scalability
OpenText claims that their AI-driven platforms enhance scalability and automation across various business processes.
Improve cybersecurity posture
OpenText claims that their solutions improve security posture with advanced AI-based threat detection and response.
Enhancing customer experiences
OpenText claims that their AI-powered tools elevate customer communications and experience for greater success.
Case Studies
Unified content system saves costs and improves efficiency.
The most accurate case study for OpenText
500,000
Savings from eliminating legacy costs
8 weeks
Time for complete implementation
Situation
Costly Legacy Systems Overwhelming Operations
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Costly and complex legacy systems.
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Disparate systems trapped information.
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Needed integration for SAP S/4HANA.
ScottsMiracle-Gro faced significant operational challenges. Multiple document management solutions were costly and complex to maintain. Information was trapped within disparate systems, creating inefficiencies, and there was an urgent need to streamline back-office workflows. The impending migration to SAP S/4HANA added pressure to find a more cohesive solution. This highlighted the necessity for a unified platform that could integrate with SAP and other business applications, reduce operational strain, and align with their digital transformation vision. Consequently, the company sought to transition from on-premises infrastructure to cloud-based operations, emphasizing a shift towards software-as-a-service (SaaS) solutions to better manage workload volumes and reduce operational expenses.
Task
Seek Unified Content Management System
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Select a cohesive content system.
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Streamline and simplify management.
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Enhance compliance and productivity.
The task was to find and implement a cloud-based content management solution that could seamlessly integrate with existing systems like SAP S/4HANA. ScottsMiracle-Gro needed a system that would streamline operations, reduce costs, and enhance compliance. Additionally, they sought to improve productivity by reducing the time spent searching for information and ensuring better governance of the content lifecycle. They envisioned transitioning from multiple legacy systems to a unified platform that could handle document capture, classification, and archiving efficiently, aligning with the company's cost-reduction goals and simplifying administration processes.
Action
Implement OpenText Core Systems Rapidly
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Rapid migration using OpenText.
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SaaS deployment for automation.
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Legacy systems were decommissioned.
ScottsMiracle-Gro implemented OpenText Core Content Management and OpenText Core Capture. These solutions provided a cloud-based content management system that integrated with SAP S/4HANA and other critical business applications. The OpenText Professional Services team completed a rapid and seamless eight-week migration, deploying SaaS solutions that automated file classification and data extraction. They configured single-sign-on for users and prepared the system for future AI integrations. This action also involved decommissioning seven legacy applications, leading to a more streamlined operation and a reduction in IT workload, aligning perfectly with their operational and fiscal efficiency objectives.
Result
Streamlined, Cost-Effective Operations Achieved
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Saved $500,000 in legacy costs.
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Unified, searchable document archive implemented.
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Improved compliance and reduced workload.
The implementation of OpenText Core Content Management resulted in a fully unified and searchable document archive. ScottsMiracle-Gro successfully cut $500,000 in costs by eliminating legacy licensing fees. The system strengthened document compliance and audit trails, reduced IT workload, and prepared the company for the SAP S/4HANA transformation. As a result of streamlining processes and implementing intelligent document processing, various departments saw immediate benefits, leading to potential future expansions of the system. This transformation empowered ScottsMiracle-Gro to focus on innovative solutions, enhancing overall business efficiency and strategic operations.
Keywords
CONTENT MANAGEMENT
CLOUD-BASED OPERATIONS
OPENTEXT CORE
SAP S/4HANA
DOCUMENT MANAGEMENT
DIGITAL TRANSFORMATION
SAAS SOLUTIONS
COST REDUCTION
WORKFLOW STREAMLINING
INTELLIGENT DOCUMENT PROCESSING
Fulfillment, Returns, & 3PL Q & A
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OpenText
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