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undigital.com

Undigital

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"Personalizes unboxing with direct mail marketing."

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Nutshell

UnDigital turns ordinary deliveries into memorable marketing moments. It offers an Unboxing Experience Platform, turning each package into a crafted touchpoint. By personalizing messages using detailed customer data, UnDigital enables brands to increase reorder rates and loyalty. It’s a physical innovation leveraging digital precision to engage customers.

In Detail
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Undigital's Website Claims...
A summary of the claims made on Undigital's website as noticed by our bot, Vinny.
Higher reorder rates claim
UnDigital claims that their platform increases reorder rates by 10% or more through personalized unboxing experiences.
Enhanced customer personalization
UnDigital claims that their platform allows for any data point to be used in customization, creating highly personalized unboxing experiences.
Increased brand loyalty
UnDigital claims that their In-Package Personalization significantly strengthens customer relationships and loyalty.
10 Operational Details
Who are your typical customers?
Small businesses
Medium businesses
Large businesses
What verticals do your typical customers belong to?
Retail & E-commerce
Healthcare & Life Sciences
Consumer Goods
How do you collect and monitor consumers and their data?
API
Is your platform CCPA and GDPR compliant?
Yes
What is your standard 'time-til-live' for clients?
Months
What does a client need to install to start using your service?
Manual API Integration
Install technology
How do you provide customer service?
Dedicated account manager
Email support
Phone support
How do brands measure the success of a campaign using your platform?
Performance
Customer Engagement
Revenue Growth
What integrations do you offer?
E-Commerce Platforms
Custom APIs & Webhooks
What is your pricing model?
Subscription-based
Tiered pricing
Custom contract pricing
Direct Mail & Print Marketing Q & A
Answers provided by Undigital staff and vetted by Blurbs.
Hey Undigital...
What direct mail campaigns do you support (handwritten, postcards)?
"We create high-impact, personalized mailers to win back lapsed customers—handwritten notes for VIPs, automated postcards with 1:1 messaging, QR codes, and A/B testing. It’s not just mail—it’s a personalized moment that drives real results."
Hey Undigital...
How does your platform handle personalization and dynamic content?
"Our platform delivers true 1:1 personalization at scale. Each mailer uses customer data like purchase history and location to trigger dynamic content, offers, and imagery. Built-in A/B testing and automation ensure optimized, trackable performance."
Hey Undigital...
Can you automate direct mail triggers based on online behavior?
"Our platform automates direct mail for lapsed customers. Set your reactivation window (30, 60, 120+ days), and we handle the rest—audience selection, creative, and delivery—fully automated and personalized to bring high-value customers back."
Hey Undigital...
What tracking/attribution do you provide for direct mail effectiveness?
"We offer full tracking and attribution with QR codes, personalized URLs, and matchback reporting. Real-time dashboards show response rates, conversions, and ROI—making direct mail as measurable and performance-driven as digital."
Hey Undigital...
How do you integrate with existing tech stack (Shopify, HubSpot)?
"We integrate easily with your tech stack. We offer a plug-and-play Shopify app, plus support for APIs, SFTP, and custom workflows across tools like Salesforce, CDPs, and ESPs. We handle setup, so your direct mail runs automatically."
Hey Undigital...
What printing, fulfillment, and mailing services do you offer?
"We offer on-demand printing and mailing—no batching needed. Mailers are triggered by lapsed-customer rules, printed individually, and delivered in 2–5 days. We handle print, postage, and fulfillment (U.S. only), making the entire process fully automated."
Hey Undigital...
What audience segmentation and targeting capabilities do you offer?
"We target lapsed customers with smart segmentation—by time since last purchase, CLV, product behavior, location, or engagement. Use your own tags or CDP data. Once set, campaigns run automatically with full personalization and tracking."
Hey Undigital...
How do you ensure compliance with data privacy laws?
"UnDigital is fully GDPR, CCPA, and CPRA compliant. Data is encrypted in transit and at rest, access is tightly controlled, and we only process what’s needed for personalization. PII fields can be flagged to ensure secure, compliant handling."
Hey Undigital...
What printing technologies and materials do you use?
"We deliver high-quality, personalized mail fast. Each piece is printed on demand with 1:1 content using eco-friendly materials. Standard full-color finishes come ready to go, and specialty options like foil or embossing are available by request."
Hey Undigital...
Do you provide list acquisition and data enrichment services?
"We do not provide list acquisition, as our focus is solely on reactivating your own lapsed customers using first-party data."
Undigital
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