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vibes.com

Vibes

"Integrates SMS, MMS, and mobile wallet communication."

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Nutshell

Vibes streamlines customer engagement through comprehensive mobile messaging solutions including SMS, MMS, RCS, and mobile wallet. It focuses on building lasting customer interactions and improving loyalty without app dependencies, using extensive analytics for campaign insights and optimization. Offers direct carrier connections for fast, reliable messaging delivery.

In Detail
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10 Operational Details
Who are your typical customers?
Medium businesses
Large businesses
Enterprises
What verticals do your typical customers belong to?
Retail & E-commerce
Financial Services
Travel & Hospitality
How do you collect and monitor consumers and their data?
I can’t answer
Is your platform CCPA and GDPR compliant?
Yes
What is your standard 'time-til-live' for clients?
Weeks
What does a client need to install to start using your service?
Manual API Integration
How do you provide customer service?
Dedicated account manager
Email support
Phone support
How do brands measure the success of a campaign using your platform?
Customer Engagement
What integrations do you offer?
E-Commerce Platforms
CDPs
Consumer Messaging
What is your pricing model?
Subscription-based
Tiered pricing
Custom contract pricing
Email Marketing (ESP) Q & A
Answers provided by Vibes staff and vetted by Blurbs.
Hey Vibes...
Does your ESP integrate with eCommerce platforms (Shopify, etc.)?
"It has several ESP integrations today."
Hey Vibes...
Can you integrate with CDP, CRM, and paid media platforms?
"Yes. We have our own CDP but can integrate with external 3rd party CDP and CRMs."
Hey Vibes...
How does your platform handle audience segmentation/personalization?
"We handle customer segmentation, dynamic personalization and even AI recommendations."
Hey Vibes...
Do you offer AI-driven lifecycle marketing automation?
"Yes, we offer AI automation and send time-optimization, along with content recommendations for higher conversion rates."
Hey Vibes...
How does your ESP support SMS, push, and omnichannel messaging?
"We support messaging via SMS, MMS, push, App inbox, and mobile Wallet today."
Hey Vibes...
What built-in analytics and reporting features do you provide?
"We offer a dashboard with all kinds of analytics and reporting for your usage. Custom segementation and ways to pivot the data."
Hey Vibes...
How do you ensure high email deliverability and inbox placement?
"We do not support email today."
Hey Vibes...
What advanced personalization and dynamic content do you offer?
"We offer several personalization and dynamic content capabilities such as keyword based and more."
Hey Vibes...
How do you handle first-party data and privacy compliance?
"We are GDPR and CCPA compliant today."
Hey Vibes...
Do you offer AI-driven subject line optimization and send times?
"Yes to all of the above."
Vibes
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