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xtremepush.com

Xtremepush

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"Unified platform for CRM and loyalty marketing."

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Nutshell

Xtremepush supports marketers with a unified platform combining real-time data, AI, and gamification to engage and retain customers. It streamlines omnichannel campaigns, delivering personalized messages and managing consent. The focus is on understanding customers quickly and adapting strategies that prevent churn and foster loyalty.

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Xtremepush's Website Claims...
A summary of the claims made on Xtremepush's website as noticed by our bot, Vinny.
Integrated cost-saving platform
Xtremepush claims that their unified CRM platform has allowed them to reduce costs by 50%.
Leading industry recognition
Xtremepush claims that they are recognized by G2 and Forrester as a leader, winning awards for 'Marketing & Services Provider'.
Innovative predictive insights
Xtremepush claims that their predictive data identifies VIPs beforehand, preventing churn with targeted offers.
Case Studies
Kwiff doubled users with Xtremepush's CRM innovations.
The most accurate case study for Xtremepush
2x
User base growth achieved
100%
Manual work automated tasks reduction
Situation
Kwiff's Rapid Growth Needs Change
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Kwiff sought enhanced CRM flexibility.
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Needed bonus tool integration solved.
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Required a forward-looking technology partner.
Kwiff, a sports and casino betting app known for its innovative approach, was experiencing rapid growth. This expansion came with the need for a robust customer relationship management (CRM) system that could evolve alongside their business. The CRM team faced two significant challenges: a lack of flexibility and control over their data, and the necessity to integrate their proprietary bonus payout tool with an external communication platform. Previous attempts had been thwarted by technical issues and roadblocks. It was essential for them to find a partner that could address these needs while also adapting and preparing for future market changes.
Task
Find Adaptive Engagement Solution
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Identify a flexible, integrative platform.
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Aim to reduce manual workflows.
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Ensure future-proof CRM solutions.
The task at hand for kwiff was to identify a platform that could provide the requisite flexibility and control over their data, enabling seamless integrations, particularly for their internal bonus payout tool. Kwiff needed a solution that could reduce manual workflow, enhance reporting, and support the automated delivery of messages. The goal was to alleviate the CRM team's daily operational burdens, enhance customer engagement through efficient segmentation, and build a foundation for future-proof communication strategies. Xtremepush emerged as a contender due to its ability to customize solutions to client's needs, ensuring kwiff could meet their present requirements and anticipate future demands.
Action
Implement Xtremepush Solutions
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Automated processes reduced manual effort.
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Segmentation enhanced audience targeting.
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Custom reporting enabled data-driven insights.
Kwiff implemented Xtremepush to tackle its CRM challenges, experiencing smooth onboarding and immediate integration into daily operations. The core functionalities utilized included automation that halved manual tasks, allowing the CRM team to focus on enhancing customer experience. Segmentation enabled the team to dynamically adjust to player attributes, refining their audience targeting. Customized reporting provided essential insights, allowing detailed analysis of marketing campaigns through A/B testing. This comprehensive functionality facilitated kwiff's ability to better understand and engage its audience, resulting in effective data-driven decision-making. The synergy between kwiff’s needs and Xtremepush's offerings significantly streamlined kwiff’s operations.
Result
Doubled Users, Enhanced Retention
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Doubled the user base effectively.
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Increased customer retention rates.
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Enhanced customer satisfaction through data certainty.
With Xtremepush’s integration, kwiff not only met its initial CRM challenges but exceeded expectations. They enjoyed a notable increase in customer retention and managed to double their user numbers. The time saved through automation allowed for more strategic planning and customer-focused campaigns. Custom reporting transformed insights into actionable strategies, allowing kwiff to pivot from guesswork to data-certainty. These improved metrics indicate how effectively Xtremepush met kwiff's CRM demands, illustrating the impact of robust automation, efficient segmentation, and customized reporting on an organization's growth and customer satisfaction.
Keywords
XTREMEPUSH
CRM SOLUTIONS
CUSTOMER ENGAGEMENT
IGAMING
AUTOMATION
SEGMENTATION
DATA-DRIVEN
BONUS TOOL INTEGRATION
USER RETENTION
Gamification Q & A
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Xtremepush
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