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Comparison Salesfloor vs. Kustomer Clientelling and CRM Vendor Comparison

Salesfloor and Kustomer are Clientelling and CRM vendors.

salesfloor.net
Salesfloor Enhances customer engagement through virtual shopping tech. They have no reported specialities.

kustomer.com
Kustomer AI-driven customer service for seamless support They have no reported specialities.

Salesfloor or Kustomer?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

salesfloor.net
Full Blurb

Salesfloor

"Enhances customer engagement through virtual shopping tech."
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Salesfloor helps marketers by connecting online shoppers to local store associates in real-time, offering personalized customer interactions that boost loyalty and conversion. Their platform combines clienteling, virtual shopping, and AI for a more immersive and varied customer experience, spanning live chat, video, and automated tasks.

Key Features & Benefits

High conversion success rate
Salesfloor claims that it delivers super high levels of conversion, extending in-store services to e-commerce customers.
Personalized customer experiences
Salesfloor claims its Clienteling Xperience™ increases customer loyalty through personalized outreach and increased sales opportunities.
Seamless virtual shopping integration
Salesfloor claims that Salesfloor Connect™ enables real-time virtual shopping with customer recommendations that lead to increased loyalty.
kustomer.com
Full Blurb

Kustomer

"AI-driven customer service for seamless support"
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Kustomer helps marketers by automating customer interactions using AI, reducing support workload, and enhancing efficiency. Their platform unites CRM and ticketing with AI to deliver consistent customer experiences across all channels. Marketers get real-time insights to refine strategies and build stronger customer relationships.

Key Features & Benefits

Reduces support queries by 45%
Kustomer claims that their AI Agents for Customers reduce support queries by 45% with instant, human-like support.
Improves agent efficiency by 65%
Kustomer claims that their AI Agents for Reps boost agent efficiency by 65%, enabling smoother customer inquiry handling.
Supports proactive, seamless service
Kustomer claims that their platform anticipates needs and resolves issues proactively for seamless, personalized experiences.
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