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Comparison Hubspot vs. Kustomer Clientelling and CRM Vendor Comparison

Hubspot and Kustomer are Clientelling and CRM vendors.

hubspot.com
Hubspot Integrates marketing, sales, and service on one platform. They have no reported specialities.

kustomer.com
Kustomer AI-driven customer service for seamless support They have no reported specialities.

Hubspot or Kustomer?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

hubspot.com
Full Blurb

Hubspot

"Integrates marketing, sales, and service on one platform."
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HubSpot centralizes marketing, sales, and customer service into an AI-powered platform. It unifies business operations to improve customer interactions, streamline workflows, and automate processes. This integration helps marketers target prospects effectively and efficiently, providing a cohesive view of customer engagement at every stage.

Key Features & Benefits

Comprehensive platform integration
HubSpot claims that its all-in-one platform integrates marketing, sales, and service more seamlessly than competitors.
AI-powered efficiency
HubSpot claims that its AI tools improve lead acquisition by 129% and deal closure by 36% compared to other solutions.
Ease of use
HubSpot claims that its platform is user-friendly and requires no sacrifice of power for ease of use.
kustomer.com
Full Blurb

Kustomer

"AI-driven customer service for seamless support"
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Kustomer helps marketers by automating customer interactions using AI, reducing support workload, and enhancing efficiency. Their platform unites CRM and ticketing with AI to deliver consistent customer experiences across all channels. Marketers get real-time insights to refine strategies and build stronger customer relationships.

Key Features & Benefits

Reduces support queries by 45%
Kustomer claims that their AI Agents for Customers reduce support queries by 45% with instant, human-like support.
Improves agent efficiency by 65%
Kustomer claims that their AI Agents for Reps boost agent efficiency by 65%, enabling smoother customer inquiry handling.
Supports proactive, seamless service
Kustomer claims that their platform anticipates needs and resolves issues proactively for seamless, personalized experiences.
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