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Comparison Kustomer vs. NewStore Clientelling and CRM Vendor Comparison

Kustomer and NewStore are Clientelling and CRM vendors.

kustomer.com
Kustomer AI-driven customer service for seamless support They have no reported specialities.

newstore.com
NewStore Enhances retail with seamless omnichannel shopping experiences. They have no reported specialities.

Kustomer or NewStore?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

kustomer.com
Full Blurb

Kustomer

"AI-driven customer service for seamless support"
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Kustomer helps marketers by automating customer interactions using AI, reducing support workload, and enhancing efficiency. Their platform unites CRM and ticketing with AI to deliver consistent customer experiences across all channels. Marketers get real-time insights to refine strategies and build stronger customer relationships.

Key Features & Benefits

Reduces support queries by 45%
Kustomer claims that their AI Agents for Customers reduce support queries by 45% with instant, human-like support.
Improves agent efficiency by 65%
Kustomer claims that their AI Agents for Reps boost agent efficiency by 65%, enabling smoother customer inquiry handling.
Supports proactive, seamless service
Kustomer claims that their platform anticipates needs and resolves issues proactively for seamless, personalized experiences.
newstore.com
Full Blurb

NewStore

"Enhances retail with seamless omnichannel shopping experiences."
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NewStore helps brands integrate digital and physical sales channels. Their platform manages orders, inventory, and clienteling, all through a mobile-first point of sale. By consolidating various consumer touchpoints, they streamline customer experiences and simplify operations, allowing seamless shopping for both store associates and customers.

Key Features & Benefits

Omnichannel Excellence Drives ROI
NewStore claims that its platform offers a mobile-first shopping experience, increasing ROI across digital and physical retail touchpoints.
Superior Clienteling Enhances Sales
NewStore claims that its clienteling tools lead to better in-store sales, higher conversion rates, and improved average order values.
Seamless App Experience Elevates UX
NewStore claims that its shopping apps have high user ratings and conversion rates, thanks to a focus on quality UX and detail.
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