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Comparison Emarsys vs. Salesfloor Customer Service & Experience Vendor Comparison

Emarsys and Salesfloor are Clientelling and CRM vendors.

emarsys.com
Emarsys AI-driven personalized omnichannel customer engagement platform. They focus on Customer Engagement & Personalization and Omnichannel & Customer Engagement.

salesfloor.net
Salesfloor Enhances customer engagement through virtual shopping tech. They have no reported specialities.

Emarsys or Salesfloor?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

emarsys.com
Full Blurb

Emarsys

"AI-driven personalized omnichannel customer engagement platform."
Focused on Customer Engagement & Personalization and Omnichannel & Customer Engagement .
SAP Emarsys provides AI-driven personalized omnichannel marketing tools for diverse industries. It integrates multiple channels like email, SMS, and web for individual customer targeting. The platform uses customer data effectively while offering marketing automation and detailed analytics. Its native loyalty solution further strengthens customer-brand relationships.

Key Features & Benefits

Higher channel adoption
SAP Emarsys claims that organizations using their platform experience higher channel adoption, greater productivity, and reduced IT costs.
Impressive customer reach
SAP Emarsys claims that John Frieda achieved 4X greater customer reach through their product launch using their platform.
Award-winning technology
SAP Emarsys claims that for the sixth year, it is a leader in the Gartner Magic Quadrant for Personalization Engines.
salesfloor.net
Full Blurb

Salesfloor

"Enhances customer engagement through virtual shopping tech."
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Salesfloor helps marketers by connecting online shoppers to local store associates in real-time, offering personalized customer interactions that boost loyalty and conversion. Their platform combines clienteling, virtual shopping, and AI for a more immersive and varied customer experience, spanning live chat, video, and automated tasks.

Key Features & Benefits

High conversion success rate
Salesfloor claims that it delivers super high levels of conversion, extending in-store services to e-commerce customers.
Personalized customer experiences
Salesfloor claims its Clienteling Xperience™ increases customer loyalty through personalized outreach and increased sales opportunities.
Seamless virtual shopping integration
Salesfloor claims that Salesfloor Connect™ enables real-time virtual shopping with customer recommendations that lead to increased loyalty.
Compare all Clientelling and CRM Vendors Head-to-Head