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Comparison Emarsys vs. Netsuite Customer Service & Experience Vendor Comparison

Emarsys and Netsuite are Clientelling and CRM vendors.

emarsys.com
Emarsys AI-driven personalized omnichannel customer engagement platform. They focus on Customer Engagement & Personalization and Omnichannel & Customer Engagement.

netsuite.com
Netsuite Cloud ERP for business management and automation They have no reported specialities.

Emarsys or Netsuite?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

Emarsys

"AI-driven personalized omnichannel customer engagement platform."
Focused on Customer Engagement & Personalization and Omnichannel & Customer Engagement .
SAP Emarsys provides AI-driven personalized omnichannel marketing tools for diverse industries. It integrates multiple channels like email, SMS, and web for individual customer targeting. The platform uses customer data effectively while offering marketing automation and detailed analytics. Its native loyalty solution further strengthens customer-brand relationships.

Key Features & Benefits

Higher channel adoption
SAP Emarsys claims that organizations using their platform experience higher channel adoption, greater productivity, and reduced IT costs.
Impressive customer reach
SAP Emarsys claims that John Frieda achieved 4X greater customer reach through their product launch using their platform.
Award-winning technology
SAP Emarsys claims that for the sixth year, it is a leader in the Gartner Magic Quadrant for Personalization Engines.

Netsuite

"Cloud ERP for business management and automation"
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NetSuite helps marketers manage complex business processes with a single cloud platform. It combines ERP, financials, CRM, and ecommerce in one suite, reducing silos and improving efficiency. The system adapts to various industries, making it a versatile tool for rapidly evolving market demands.

Key Features & Benefits

Comprehensive ERP solution package
NetSuite claims that their AI-powered business management suite offers a comprehensive ERP/Financial, CRM, and ecommerce solution.
Global adaptability features
NetSuite claims that their ERP system supports multi-currency, multi-language, and global accounting and consolidations for international business.
Industry leader endorsement
NetSuite claims that it was named a leader in the 2023 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises.
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