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Comparison Emarsys vs. NewStore Customer Service & Experience Vendor Comparison

Emarsys and NewStore are Clientelling and CRM vendors.

emarsys.com
Emarsys AI-driven personalized omnichannel customer engagement platform. They focus on Customer Engagement & Personalization and Omnichannel & Customer Engagement.

newstore.com
NewStore Enhances retail with seamless omnichannel shopping experiences. They have no reported specialities.

Emarsys or NewStore?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

emarsys.com
Full Blurb

Emarsys

"AI-driven personalized omnichannel customer engagement platform."
Focused on Customer Engagement & Personalization and Omnichannel & Customer Engagement .
SAP Emarsys provides AI-driven personalized omnichannel marketing tools for diverse industries. It integrates multiple channels like email, SMS, and web for individual customer targeting. The platform uses customer data effectively while offering marketing automation and detailed analytics. Its native loyalty solution further strengthens customer-brand relationships.

Key Features & Benefits

Higher channel adoption
SAP Emarsys claims that organizations using their platform experience higher channel adoption, greater productivity, and reduced IT costs.
Impressive customer reach
SAP Emarsys claims that John Frieda achieved 4X greater customer reach through their product launch using their platform.
Award-winning technology
SAP Emarsys claims that for the sixth year, it is a leader in the Gartner Magic Quadrant for Personalization Engines.
newstore.com
Full Blurb

NewStore

"Enhances retail with seamless omnichannel shopping experiences."
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NewStore helps brands integrate digital and physical sales channels. Their platform manages orders, inventory, and clienteling, all through a mobile-first point of sale. By consolidating various consumer touchpoints, they streamline customer experiences and simplify operations, allowing seamless shopping for both store associates and customers.

Key Features & Benefits

Omnichannel Excellence Drives ROI
NewStore claims that its platform offers a mobile-first shopping experience, increasing ROI across digital and physical retail touchpoints.
Superior Clienteling Enhances Sales
NewStore claims that its clienteling tools lead to better in-store sales, higher conversion rates, and improved average order values.
Seamless App Experience Elevates UX
NewStore claims that its shopping apps have high user ratings and conversion rates, thanks to a focus on quality UX and detail.
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