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Comparison Endear vs. Kustomer Clientelling and CRM Vendor Comparison

Endear and Kustomer are Clientelling and CRM vendors.

endearhq.com
Endear Enhance retail relationships with CRM and clienteling. They have no reported specialities.

kustomer.com
Kustomer AI-driven customer service for seamless support They have no reported specialities.

Endear or Kustomer?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

Endear

"Enhance retail relationships with CRM and clienteling."
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This company offers solutions to boost retail sales through personalized customer engagement both online and in-store. Their platform allows retailers to create targeted marketing campaigns, automate communications, and analyze performance data. By using the platform, businesses can drive customer loyalty, increase order value, and enhance frequency of purchases. Integrations with existing systems are also available to streamline retail operations.
10 Operational Details
Who are your typical customers?
Medium businesses
Large businesses
Enterprises
What verticals do your typical customers belong to?
Retail & E-commerce
Healthcare & Life Sciences
How do you collect and monitor consumers and their data?
Third Party Data
Is your platform CCPA and GDPR compliant?
Yes
What is your standard 'time-til-live' for clients?
Days
What does a client need to install to start using your service?
Provide data
How do you provide customer service?
Dedicated account manager
Live chat
Email support
How do brands measure the success of a campaign using your platform?
Performance
Customer Engagement
Revenue Growth
What integrations do you offer?
E-Commerce Platforms
Consumer Messaging
Custom APIs & Webhooks
What is your pricing model?
Subscription-based

Key Features & Benefits

Boosts customer engagement dramatically
Endear claims that Psycho Bunny attributed over $160,000 in sales in one month to clienteling using their platform.
Increases repeat purchase rates
Endear claims that customers contacted by their users buy more than twice as often as they have historically.
Elevates average order value significantly
Endear claims that M.M.LaFleur sees a 30% message reply rate using their platform, boosting customer interaction.

Kustomer

"AI-driven customer service for seamless support"
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Kustomer helps marketers by automating customer interactions using AI, reducing support workload, and enhancing efficiency. Their platform unites CRM and ticketing with AI to deliver consistent customer experiences across all channels. Marketers get real-time insights to refine strategies and build stronger customer relationships.

Key Features & Benefits

Reduces support queries by 45%
Kustomer claims that their AI Agents for Customers reduce support queries by 45% with instant, human-like support.
Improves agent efficiency by 65%
Kustomer claims that their AI Agents for Reps boost agent efficiency by 65%, enabling smoother customer inquiry handling.
Supports proactive, seamless service
Kustomer claims that their platform anticipates needs and resolves issues proactively for seamless, personalized experiences.
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