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Comparison Brevo vs. Customer.io Customer Data Platform (CDP) Vendor Comparison

Brevo and Customer.io are Email Marketing (ESP) and SMS Marketing vendors.

brevo.com
Brevo Manage multichannel marketing and customer relationships seamlessly They have no reported specialities.

customer.io
Customer.io Automate personalized messaging across all channels seamlessly. They have no reported specialities.

Brevo or Customer.io?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

brevo.com
Full Blurb

Brevo

"Manage multichannel marketing and customer relationships seamlessly"
.
Brevo simplifies complex marketing tasks by integrating email, SMS, WhatsApp, and more. Its platform unifies customer data to help marketers connect across channels effectively. With AI-driven tools, marketers can automate campaigns, analyze performance, and make data-driven decisions without juggling multiple systems.
10 Operational Details
Who are your typical customers?
Medium businesses
Large businesses
What verticals do your typical customers belong to?
Retail & E-commerce
Travel & Hospitality
Media & Entertainment
How do you collect and monitor consumers and their data?
IP Address
Is your platform CCPA and GDPR compliant?
Yes
What is your standard 'time-til-live' for clients?
Days
What does a client need to install to start using your service?
Provide data
How do you provide customer service?
Phone support
Email support
Dedicated account manager
How do brands measure the success of a campaign using your platform?
Revenue Growth
Customer Engagement
Customer Retention
What integrations do you offer?
E-Commerce Platforms
Digital Advertising
Consumer Messaging
What is your pricing model?
Pay-per-use
Subscription-based
Tiered pricing

Key Features & Benefits

Multi-channel marketing automation
Brevo claims that their platform increases conversions with multi-channel campaigns and sophisticated marketing automation tools.
Comprehensive customer data platform
Brevo claims that their Customer Data Platform unifies and syncs data, accelerating time-to-value for businesses.
Cost-effective solutions
Brevo claims to provide the necessary functionality to manage marketing and sales while saving $30,000 annually compared to HubSpot.
customer.io
Full Blurb

Customer.io

"Automate personalized messaging across all channels seamlessly."
.
Customer.io integrates first-party data to create tailored customer journeys, using AI to streamline interactions across mobile, web, email, SMS, and push notifications. This unified platform helps marketers automate campaigns and analyze performance, ensuring consistent messaging and optimizing strategy execution without the usual hassle of juggling multiple tools.

Key Features & Benefits

AI-driven insights
Customer.io claims that its AI-powered insights and analysis help surface learnings and new areas of opportunity for businesses.
Customizable journeys
Customer.io claims that it offers unmatched flexibility and customization in crafting and automating messages for personalized customer journeys.
First-party data integration
Customer.io claims that its platform seamlessly integrates first-party data to enhance the accuracy and personalization of customer interactions.
Compare all Email Marketing (ESP) Vendors Head-to-Head